Integrated Help Desk

Even if you don’t have in-house EDC expertise or IT support, we can provide responsive assistance for all of our products, from deployment to study close out. Our clinical trial data support teams are experts in BioClinica technology and networking, and available at any time, 24/7. We can quickly resolve site and sponsor issues whenever they arise, and handle requests in 150 languages. Our electronic data capture experts will also guide you through the interaction of our own EDC software packages with industry-standard operating systems, and most popular business software packages. We even proactively monitor system status and study progression to alert you of problems before your study is affected.

Existing clients can access the RDP Install file here:

http://www.bioclinica.com/assets/MSRDPCLI.EXE